Refund Policy

Last Updated: June 2026

Due to the digital nature of our products, all sales are final.

Once a digital product has been purchased and delivered, we are unable to offer refunds, returns, or exchanges.

Please review all product information carefully before completing your purchase.

Exceptions

If you experience any of the following issues:

  • You do not receive your product after purchase
  • The download link does not work
  • The product is significantly different from its description

Please contact us at:

support@elelight.co.za

We will work with you to resolve the issue as quickly as possible.

By purchasing from Ele Light, you acknowledge and agree to this Refund Policy.

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